Terms of Service

1. Acceptance

By creating an account or using Arc, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use Arc.

2. What Arc is

Arc is a personal body transformation tracking tool. It helps you log meals, track your calorie deficit, record weight, and upload body progress photos. AI-generated macro estimates are for personal reference only and are not medical or clinical advice. Arc is not a medical device. Always consult a qualified healthcare provider before making changes to your diet or exercise routine.

3. Eligibility

You must be at least 13 years old to use Arc. By using Arc you represent that you meet this requirement. Redemption of Arc Credits (AC) for cash-equivalent rewards such as gift cards requires you to be at least 18 years old. Users under 18 may earn and accumulate AC; redemption becomes available on your 18th birthday (see Section 14).

4. Account

• You are responsible for keeping your password secure.
• You may not share your account or transfer it to another person.
• You may delete your account at any time from the app's Profile settings.

5. Subscriptions and payments

• Arc offers a 7-day free trial, then paid subscription plans billed monthly or annually.
• Payments are processed by Stripe. By subscribing you agree to Stripe's terms.
• You may cancel your subscription at any time from your Arc account settings or at myarc-web.vercel.app. Cancellation takes effect at the end of the current billing period.
• All purchases are non-refundable except where required by law.

6. Acceptable use

You agree not to:

• Use Arc for any unlawful purpose.
• Attempt to reverse-engineer, scrape, or disrupt the service.
• Upload content that is illegal, harmful, or infringes third-party rights.
• Share or resell access to a paid account.

7. Your content

You retain ownership of the photos and data you upload. You grant Arc a limited license to store and process your content solely to provide the service. We do not claim ownership of your data.

8. Disclaimers

Arc is provided "as is" without warranties of any kind. We do not guarantee:

• The accuracy of AI macro estimates.
• That the service will be uninterrupted or error-free.
• Any specific health or fitness outcome.

Individual results vary. Weight loss and body composition changes depend on many factors outside Arc's control.

9. Limitation of liability

To the maximum extent permitted by law, Arc's total liability to you for any claim arising from use of the service is limited to the amount you paid us in the 12 months prior to the claim. We are not liable for indirect, incidental, or consequential damages.

10. Termination

We may suspend or terminate your account if you violate these terms. You may close your account at any time. On termination, your data will be deleted per our Privacy Policy.

11. Changes to terms

We may update these terms. We will notify you of material changes by email or in-app notice. Continued use after the effective date constitutes acceptance.

12. Governing law

These terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law principles.

13. Contact

Questions about these terms? Email support@getmyarc.app.

14. Arc Credits (AC) and Redemption

Arc Credits (“AC”) are loyalty credits earned through in-app activity such as daily wraps, workouts, hydration goals, and other tracked behaviors. AC has no cash value and is not legal tender. AC is a non-transferable, revocable license to access redemption offers.

• Earning: AC is awarded based on verified server-side activity. Awards may be held for review and released after a cool-down period.
• Expiration: AC expires 12 months after it becomes redeemable and is forfeited if not used. For users under 18, expiration is automatically extended until the user's 18th birthday, at which point a standard 12-month expiration applies.
• Redemption eligibility: Requires you to be at least 18 years old, hold an account at least 30 days, and not have any unresolved fraud or chargeback flags on your account.
• Daily / monthly limits: Redemption is subject to daily and monthly caps that we may adjust at our discretion.
• KYC: Redemptions valued above $50 USD-equivalent require identity verification. We may reject redemptions if verification fails.
• Modification: We may change earning rates, redemption catalog, or expiration policy with at least 30 days' notice; immediate changes are permitted to prevent fraud.

15. Referral Program

Arc operates a referral program that rewards existing users (“Referrers”) for inviting new users (“Referred Users”) who meet engagement criteria. Participation is voluntary and governed by these terms.

• Referrer eligibility: Any active Arc account holder. There is no age restriction to refer, but AC redemption follows Section 3 and Section 14.
• Referred User benefit: A one-time discount on the first month of Arc Pro subscription, applied automatically when signing up through a valid referral link.
• Referrer reward trigger: AC is awarded to the Referrer when the Referred User completes a 7-day activity streak. The reward is held for 48 hours for fraud review before being released to your settled balance.
• Reward amount: Standard rate is 500 AC per successful referral. Verified Creator / Partner tier users (see Section 17) may earn elevated rates as posted in their dashboard.
• No cap, pattern-based review: There is no monthly cap on referral count. However, referral batches that show abnormally low diversity (e.g., same IP, device, or geographic concentration) will be held for manual review for up to 7 business days. Verified referrals will be paid in full.
• Clawback: If a Referred User is refunded their subscription within 30 days of signup, the corresponding Referrer reward will be reversed. If the Referrer has already spent the AC, the balance becomes negative and is offset against future earnings.

16. Anti-Fraud and Prohibited Conduct

The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of unredeemed AC, and legal action where applicable:

• Self-referral or creating multiple accounts to earn referral rewards.
• Using fake email addresses, phone numbers, or payment methods to create accounts.
• Subscribing to Arc Pro with the intent to refund immediately after a Referrer reward triggers.
• Using bots, scripts, emulators, or automated tools to simulate app activity or distribute referral links.
• Use of stolen, fraudulent, or unauthorized payment cards.
• Coordinating with others to manipulate referral, streak, or reward systems.

We use device fingerprinting, IP analysis, behavioral signals, and pattern detection to identify abuse. Suspected fraud may result in held rewards pending manual review, AC clawback, or permanent account termination. We reserve the right to share fraud-related information with payment processors and law enforcement.

17. Creator and Partner Tiers

Users with verified social media presence may apply for Creator (10,000+ followers) or Partner (100,000+ followers) tier through the in-app application flow. Approval is at our sole discretion and may require submission of profile screenshots or other verification materials. Approved Creators receive elevated referral reward rates and access to dedicated dashboards. Partner-tier benefits are subject to a separate written agreement.

18. FTC Disclosure (U.S. Referrers)

U.S. Federal Trade Commission guidelines require Referrers who share Arc referral links to disclose that they may receive compensation if someone signs up through their link. When posting your referral link on social media or elsewhere, include language such as: “I may receive Arc Credits if you sign up through this link.” Failure to disclose may result in your referral rewards being voided.

19. Tax responsibility

You are solely responsible for any taxes arising from redemption of AC or receipt of cash-equivalent rewards. If the cash-equivalent value of rewards you receive in a calendar year exceeds U.S. $600 (or applicable threshold in your jurisdiction), we may be required to issue tax forms (e.g., IRS Form 1099) and report to the relevant authorities. Arc does not provide tax advice.